Welcome to Qdinfy! We are a UK-based company offering innovative and infinite digital solutions to customers worldwide. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (qdinfy.com) or use our services.
Your privacy is our priority, and we are committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable international privacy laws.
01. Who We Are?
02. Information We Collect
We collect and process the following types of data to provide our services effectively:
a) Personal Information
You may provide personal data directly to us when you:
- Register an account on our website.
- Place an order for our services.
- Contact our support team.
This information may include:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed securely via PayPal and Stripe)
b) Non-Personal Information
We may collect data automatically, including:
- Your IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent on the website, and referral sources
c) Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, understand your preferences, and enhance website functionality.
03. How We Use Your Information
The data we collect is used to:
- Process your orders and deliver our digital products or services.
- Facilitate secure payments via trusted gateways like PayPal and Stripe.
- Provide customer support and address your queries.
- Send transactional and promotional emails (if you opt-in).
- Improve our website and customize your user experience.
- Comply with legal and regulatory requirements.
04. Lawful Basis for Processing
We process your data based on the following legal grounds:
- Contractual Necessity: To fulfill your orders and deliver services.
- Consent: For marketing communications (with your explicit permission).
- Legal Obligation: To comply with applicable laws and regulations.
- Legitimate Interests: To enhance our services and ensure security.
05. Sharing Your Information
We respect your privacy and ensure your data is shared only as necessary:
- Payment Partners: Your payment information is securely processed by PayPal and Stripe. Qdinfy does not store or have direct access to your payment card details.
- Service Providers: We may share information with third-party service providers to help operate our website and deliver services (e.g., hosting, analytics, and customer support).
- Legal Compliance: We may disclose data to comply with legal obligations or in response to valid requests from regulatory authorities.
06. International Data Transfers
07. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy.
- Comply with legal, accounting, or reporting requirements.
If you wish to delete your data, contact us at support@qdinfy.com.
08. Your Rights
As a global customer, you have the following rights under the UK GDPR and other applicable privacy laws:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update inaccurate or incomplete data.
- Erasure: Request the deletion of your data (subject to legal retention requirements).
- Restriction: Limit the processing of your data under certain circumstances.
- Data Portability: Obtain your data in a structured, machine-readable format.
- Objection: Opt-out of marketing communications or other processing based on legitimate interests.
To exercise your rights, contact us at support@qdinfy.com.
09. Security Measures
We employ industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. These measures include:
- Secure servers and data encryption.
- Regular security audits and monitoring.
- Restricted access to personal data on a need-to-know basis.
While we strive to protect your data, no system is completely secure. Please take appropriate measures to protect your account credentials.
10. Changes to This Privacy Policy
As a global customer, you have the following rights under the UK GDPR and other applicable privacy laws:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update inaccurate or incomplete data.
- Erasure: Request the deletion of your data (subject to legal retention requirements).
- Restriction: Limit the processing of your data under certain circumstances.
- Data Portability: Obtain your data in a structured, machine-readable format.
- Objection: Opt-out of marketing communications or other processing based on legitimate interests.
To exercise your rights, contact us at support@qdinfy.com.
How to Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
- Email: support@qdinfy.com
- Website: https://qdinfy.com
Thank you for trusting Qdinfy for your digital solutions. Your privacy matters to us, and we are committed to providing a secure and smooth experience worldwide.
