1. Acceptance of Terms

By accessing and using Qdinfy’s website, products, and services, you agree to adhere to these Terms and Conditions, as well as our Privacy Policy, Refund and Returns Policy, and any other policies we may make available. If you do not agree with these terms, please refrain from using our website and services.

Qdinfy reserves the right to modify, update, or change these terms at any time without prior notice. All updates will be posted on this page, and the revised version will take effect immediately. We encourage you to check this page regularly.

2. About Qdinfy

Qdinfy is a UK-based company offering digital goods (such as themes, plugins, and designs) and professional IT services (including business solutions and digital transformation services) worldwide. We aim to simplify your business’s digital needs, providing seamless, secure, and efficient solutions with the support of our experienced professionals. All services and products are delivered digitally via email, ensuring prompt and secure delivery to customers across the globe.

3. User Responsibilities

When using Qdinfy, you agree to:

• Provide Accurate Information: All information provided during registration or purchase must be accurate, current, and complete. It is your responsibility to update any changes to your account or contact details.
• Secure Your Account: You must keep your account details and email address secure. You are fully responsible for any activity that occurs under your account.
• Legal Use: You agree to use Qdinfy products and services for lawful purposes only, ensuring compliance with all applicable laws.
• Prohibited Activities: You may not use our website to:
  • Engage in fraudulent or malicious activities.
  • Distribute or reproduce any of our digital goods without prior written permission.
  • Infringe upon the intellectual property rights of Qdinfy or any third party.

4. Purchases and Payments

• Payment Methods: All purchases are made through our official website and are processed securely via PayPal or Stripe, two trusted and reliable payment gateways. By choosing to make a purchase, you agree to pay the total amount for your order, including any applicable taxes or fees.
• Payment Security: Payments are processed through encrypted channels to ensure the security of your personal and financial information.
• Currency: All transactions are processed in GBP (Great British Pound) or the equivalent in other currencies, depending on your payment provider.

5. Delivery of Digital Products and Services

• Digital Goods: After purchase, digital products, including themes, plugins, and designs, will be delivered to the email address you provide during checkout. Delivery is typically made within a few hours, but please allow up to 24 hours for processing. If you do not receive your digital goods within the expected timeframe, please contact us immediately at support@qdinfy.com.
• Professional IT Services: All services will be delivered based on the agreement between you and Qdinfy. This includes consultations, IT solutions, or custom development services. Communication will be maintained via email or the specified communication channels.

6. Refund and Returns

• Digital Products: Due to the nature of our products, Qdinfy does not offer refunds for digital goods that have been delivered unless the product was not delivered or is not as described.
• Professional IT Services: You may request a refund for services not yet commenced within 1 hour of your purchase. Once our team begins providing the service, refunds are not applicable.
• Refund Process: Refunds, if applicable, will be processed through the original payment method (PayPal or Stripe). Refund requests will be reviewed and processed within 3 business days.
• Refund Conditions: You may only request a refund for a digital product if it has not been downloaded or accessed. If you experience any issues with the products or services, we encourage you to contact our support team at support@qdinfy.com before requesting a refund.

7. Intellectual Property Rights

• Ownership: All content provided on Qdinfy—including but not limited to digital products, website content, designs, logos, and trademarks—are the intellectual property of Qdinfy or our licensors. All rights are reserved.
• License to Use: Upon purchase, you are granted a non-exclusive, non-transferable license to use the purchased product for your personal or business needs, as specified in the product description.
• Restrictions: You are not allowed to resell, redistribute, or share any of Qdinfy’s products without written consent. Unauthorized copying, distribution, or modification of our intellectual property is strictly prohibited.

8. Limitation of Liability

• Disclaimer: Qdinfy is not responsible for any loss or damage arising from the use or inability to use our products and services. While we strive to ensure the quality of our products, we cannot guarantee that all services will be free from errors or interruptions.
• Indirect Damages: Qdinfy will not be held liable for any indirect, incidental, special, or consequential damages, including loss of business, data, or profits, resulting from the use or misuse of our services.

9. Termination and Suspension of Services

Qdinfy reserves the right to suspend or terminate your access to our services and website if you violate any of these terms. In case of termination, you will no longer be able to access your purchased products or services, and no refunds will be granted for any active services or products.

• Suspension: We may suspend your access to our services temporarily for maintenance, updates, or security reasons.

10. Third-Party Services

Our website may link to third-party websites or services. These third-party services (e.g., PayPal, Stripe) have their own terms and conditions and privacy policies. Qdinfy is not responsible for the content or services provided by these third parties, and you access them at your own risk.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes that arise from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

12. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and the new terms will take effect immediately. We encourage you to review this page periodically to stay informed of any updates.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, or if you need assistance with any of our products or services, feel free to reach out to us via:

Email: support@qdinfy.com
Website: https://qdinfy.com

Thank you for choosing Qdinfy! We look forward to supporting your business’s success with our top-quality digital products and professional IT services.