Terms and Conditions
Welcome to Qdinfy! By accessing or using our website (https://qdinfy.com) and services, you agree to abide by these Terms and Conditions. Please read them carefully to understand your rights and responsibilities when using our platform.
Effective date: 13 September 2025
Company: QUIKDIN LIMITED (Company No. 16713619)
Registered office: 128 City Road, London, EC1V 2NX, United Kingdom
Contact: support@qdinfy.com, legal@qdinfy.com
Territory: We serve customers globally.
Website: Qdinfy.com (“Qdinfy”, “we”, “us”, “our”)
1) Who we are and what we offer
Qdinfy is a business unit of QUIKDIN LIMITED. We publish and sell:
- Quikdin-made downloadable digital assets (themes, plugins, templates and related licence keys); and
- Quikdin-made online courses (self-paced digital content).
We do not sell third-party marketplace items. No physical goods are supplied.
2) Account requirement (no guest checkout)
Guest checkout is not available. You must create and maintain a Qdinfy account to place orders, access downloads/licence keys, manage activations, and access course content. You are responsible for keeping your login secure.
3) Acceptance of these Terms
By creating an account, accessing the website, or placing an order, you agree to these Terms and the documents incorporated by reference: the Licence Terms (EULA), Refund & Return Policy, Delivery Policy, Payment Policy, Privacy & Cookie Policy, Acceptable Use Policy (AUP), and Buyer Protection & Complaints (collectively, the “Policies”). If you do not agree, do not use the website or purchase our products.
4) Eligibility and business use
You must be 18+ and legally able to enter into contracts. Qdinfy serves professional/business users; consumers may also purchase and, where applicable, benefit from statutory rights described in Section 10.
5) Product information and pricing
Product descriptions, features, support periods, and licence scope are set out on each product page. Prices are shown at checkout in the indicated currency and include tax/VAT where applicable. We may correct errors or update information at any time prior to order acceptance.
6) Ordering and contract formation
A binding contract forms when you (a) create an account and (b) submit and confirm your order at checkout. After successful payment, you will receive an order confirmation and instant digital delivery (see Section 9).
7) Payments; Merchant-of-Record; compliance
Payments may be processed by our own processors and/or a Merchant-of-Record (MoR) . Where an MoR is used, that partner may act as seller/collector of record for tax and payment purposes; their terms and compliance requirements apply in addition to these Terms. We use PCI-compliant, hosted/redirected checkouts and may require Strong Customer Authentication (SCA). We may refuse/cancel orders for fraud, compliance, sanctions, or similar reasons.
8) Licence and permitted use (summary)
Upon payment, you receive a non-exclusive, non-transferable, non-sublicensable, worldwide licence to use the purchased Qdinfy Asset or Course under our EULA.
- No resale, no redistribution, no sublicensing.
- Use is permitted for your personal or business purposes (including a client project where the EULA expressly allows).
- Unless a product page states otherwise, one licence = one end website/project (reasonable staging/dev copies allowed).
- Modifications are allowed for your project; derivatives remain subject to the EULA and may not be resold/redistributed.
Breach of the EULA may lead to suspension/termination and licence revocation.
9) Delivery of digital content
All products are delivered digitally and immediately after successful payment to your Qdinfy account dashboard and/or by email (download links, licence keys, course access). Proof of delivery includes system logs (timestamped), email confirmations, and activation telemetry where applicable.
10) Your right to cancel — 14-day cooling-off
This section applies when you purchase as a consumer under UK/EEA distance-selling rules.
10.1 Cooling-off period: You have the statutory right to cancel your contract within 14 days without giving any reason (the “cooling-off” period), calculated under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (“CCRs”).
10.2 Digital content supplied immediately (downloads/licences/courses):
At checkout we ask you to request immediate access and to acknowledge that you lose your 14-day cancellation right once delivery starts. If you consent, we will deliver immediately and your statutory cancellation right ends when delivery begins (e.g., when the download is made available, a licence key is issued, or course access is granted). If you do not consent, delivery is delayed until the 14-day period ends (or until you consent earlier)
10.3 How to cancel within 14 days (where the right still applies):
Email support@qdinfy.com with your order number, account email, and product/course name. You may use this Model Cancellation Notice:
I hereby give notice that I cancel my contract for the supply of the following digital content:
.Ordered on [date], Order #[number], Name [name], Email [email], Address [address], Date [date].
10.4 Refunds for statutory cancellation: Where your statutory right to cancel is valid (i.e., delivery has not begun), we will refund in full within 14 days of receiving your cancellation notice, using the original payment method. (Different rules exist for goods/services, but digital content has its own regime.)
10.5 Relationship to our contractual refunds: Separately from statutory cancellation, our contractual non-delivery remedies remain available (Section 11).
11) Our contractual refund policy (summary)
After digital delivery/access, refunds are not available except where delivery/activation fails and we cannot remedy within a reasonable time.
Examples:
- ✅ Refund: licence key cannot activate and we cannot replace; course access not granted and we cannot restore.
- ❌ No refund: you downloaded the asset or accessed the course and later changed your mind.
Eligible contractual refunds are returned to the original payment method; where permitted by law and the payment/MoR partner, we may deduct non-recoverable processing fees (statutory cancellations under Section 10 are not subject to such deductions).
12) Prohibited uses; AUP
You must not:
(i) engage in illegal or harmful activity;
(ii) infringe third-party IP;
(iii) share/post licence keys publicly;
(iv) bypass licence/activation controls;
(v) use assets in spam/malware/fraud; or
(vi) violate sanctions/export controls. See AUP for details.
13) Support, updates, and maintenance
Where stated on the product page, purchases may include updates and standard support for the listed period. We provide services with reasonable skill and care, but do not guarantee uninterrupted availability or error-free software.
14) Intellectual property
All products, course materials, and website content are protected by copyright and other IP rights. No ownership transfers to you; you receive only the licence rights described in the EULA.
15) Data protection and cookies
We process personal data as described in our Privacy & Cookie Policy. Payments are handled by PCI-compliant partners; Qdinfy does not store card PAN/CVV. Necessary cookies (login, checkout, security) are always on; analytics/functional cookies operate with consent.
16) Compliance, sanctions, export controls
You confirm that you are not a sanctioned person and that your use complies with export-control laws. We may refuse, suspend, or terminate access for legal/compliance reasons.
17) Suspension and termination
We may suspend or terminate your account/licences for material breach of these Terms, the EULA, the AUP, applicable partner terms, suspected fraud/abuse, or to meet legal/compliance obligations. On termination, cease use and delete all copies of affected assets (except backups retained only for legal/audit purposes).
18) Warranties and disclaimers
Except as required by law, Qdinfy provides products and services “as is” and disclaims all warranties (express or implied), including fitness for a particular purpose and non-infringement. We do not guarantee compatibility with every environment.
19) Liability cap
To the fullest extent permitted by law, our total liability for any order shall not exceed the fees you paid for that order (or, at most, in the preceding 12 months). We are not liable for indirect, incidental, special, punitive, or consequential losses (including lost profits, revenue, data, or business interruption).
20) Indemnity (business users)
If you purchase for business purposes, you indemnify us against third-party claims arising from your unlawful use, breach of the EULA/AUP, or infringement of third-party rights.
21) Service and Terms changes
We may modify or discontinue features, products, or pricing for legitimate business reasons. We may update these Terms by posting a revised version with a new Effective date. Continued use signifies acceptance.
22) Third-party terms (Merchant-of-Record, payment partners)
Your use of MoR/payment partners (e.g., FastSpring, Paddle, Lemon Squeezy) and other third-party platforms is subject to their terms and policies. Where there is a conflict, the partner’s terms for the payment transaction (e.g., tax invoice, refund handling window) may prevail for that payment.
23) Force majeure
We are not responsible for delays or failures caused by events beyond our reasonable control (e.g., internet or platform outages, cyber incidents, natural disasters, regulatory actions).
24) Notices
Routine communications: support@qdinfy.com.
Legal notices: legal@qdinfy.com
We may contact you via your account email.
25) Governing law and jurisdiction
These Terms are governed by the laws of England & Wales. The courts of England have exclusive jurisdiction, subject to mandatory consumer protections where applicable.
26) Complaints and dispute resolution
We aim to acknowledge complaints within 1 business day and provide an action plan within a reasonable time.
Escalation path: Support → Legal. Where required by law, you may access ADR/ODR mechanisms (see Buyer Protection & Complaints).
27) Entire agreement; severability
These Terms and the Policies constitute the entire agreement between you and us regarding Qdinfy’s products and services. If any provision is held invalid, the remainder remains in full force and effect.